Welcome to the Support Center

Note

1.For the users who registered from our website, please use your account name and password to log into the ticket system.

  For the Facebook users, click on the "Facebook Users login" icon to log into the system. 

  For the Kongregate users, click on the "KGG Users login" icon to log into the system. 

  For the Google users, click on the "Google Users login" icon to log into the system.

  For the Twitter users, click on the "Twitter Users login" icon to log into the system. 

2. If you sent a ticket on http://cs.proficientcity.com but still haven’t received an answer, please visit the issue status section or the ticket center to see if the ticket has been received, assigned, or answered.

3. Please make sure you write down your correct email address so you can receive our replies.

4. Please, we aware that some fraudulent websites promise to sell Game Coins at lower prices.  There are no possible way to receive Game Coins except at the official website. We will ban any fraudulent operations. We will not be responsible for any issues related to these actions as well as in-game trading and loss of account due to account purchases.

Thank you for playing our games. We hope to serve you with great customer service, so you can keep playing.

FAQ

Recharge or Top up
Account
Game
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